Privacy Policy - NutraBox
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Privacy Policy - NutraBox

Privacy Policy - NutraBox

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from www.nutrabox.in.

PERSONAL INFORMATION WE COLLECT

Please do not use or access the website if you do not agree.

You provide us with all of your information voluntarily, including sensitive personal information. You may withdraw your consent at any time by following the terms of this User Agreement, but please keep in mind that such withdrawal will not be retroactive. You have the ability to access, modify, correct, and delete data about yourself that has been collected as a result of your decision to become a user of the Website. If you update any of your personal information, we may keep a copy of the information you originally provided to us in our archives.

We automatically collect certain information about your device when you visit the Site, such as information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Furthermore, as you browse the Site, we collect information about the individual web pages or products that you view, which websites or search terms referred you to the Site, and how you interact with the Site. This automatically collected data is referred to as "Device Information." 

We collect user details like First name, Last name & Email Only, on our server(https://api.vajro.com) if you login with Facebook and Google login on our mobile app to update in our website.

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information , email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns in Facebook pixels and google analytics).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We will keep your personal data for as long as we need it for the purposes set out above, and so this period will vary depending on your interactions with us. For example, where you have made a purchase with us, we will keep a record of your purchase for the period necessary for invoicing, tax and warranty purposes. We may also keep a record of correspondence with you (for example if you have made a complaint about a product) for as long as is necessary to protect us from a legal claim. Where we no longer have a need to keep your information, we will delete it. Please note that where you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.

In our app called NutraBox we collect user details like first name, Last name & Email only, on our server (https://api.vajro.com) if you login with Facebook and Google login on our mobile app to update in our website.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiatives (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads

    GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliances opt-out portal at:  http://optout.aboutads.info/.

MARKETING :

We love to communicate with our customers and so, depending on your marketing preferences, we may use your personal data to send you marketing messages by email, phone or post. Some of these messages may be tailored to you, based on your previous browsing or purchase activity, and other information we hold about you.

If you no longer want to receive marketing communications from us (or would like to opt back in!), you can change your preferences at any time by contacting us (details below), clicking on the ‘unsubscribe’ link in any email, or updating your settings in your account. If you unsubscribe from marketing, please note we may still contact you with service messages from time to time (e.g. order and delivery confirmations, and information about your legal rights).

You may also see ads for our Site on third party websites, including on social media. These ads may be tailored to you using cookies (which track your web activity, so enable us to serve ads to customers who have visited our Site). Where you see an ad on social media, this may because we have engaged the social network to show ads to our customers, or users who match the demographic profile of our customers. In some cases, this may involve sharing your email address with the social network. If you no longer want to see tailored ads you can change your cookie and privacy settings on your browser and these third party websites.

DO NOT TRACK

Please note that we do not alter our Sites data collection and use practices when we see a Do Not Track signal from your browser.

MINORS

The Site is not intended for individuals under the age of 16.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

DATA DELETION AND AMENDMENT

If you choose to delete your account and all associated data (or specific parts of it), send an email to info@nutrabox.in requesting deletion of data. We'll process your request and delete all account data within 30 days. You will receive an email confirmation as soon as it is done.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@nutrabox.in or by mail using the details provided below:

Phone: +91 9824 00 0768

Email: info@nutrabox.in

Address: A/1, 3rd floor, Safal Profitaire, Corporate Road, Prahladnagar, Ahmedabad, Gujarat 380015

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